Chipotle Reveals Reason Behind No Longer Serving Free Tortilla Sides
Chipotle has revealed its reasoning behind no longer allowing free sides of tortillas and-like many other things this year-its because of COVID-19. Jack Hartung, Chief Finance Officer for Chipotle, says that the company is now charging a quarter for side tortillas because it has seen a dip in restaurant-level operating margins over the most recent quarter.
During a call with investors, Hartung also stated that Covid-19 pay (which covers the expenses of employees if they or a family member is exposed to the virus) and how customers are spending. Burritos have been in high demand with the company. Working that food hack angle, customers were adding a LOT of free side tortillas to their order. While free is good, Chipotle is still keeping their extra tortillas on the affordable side for just 25 cents.